VacancyGerman Customer Service - Bank Advisor - BrusselsElseneTemp to perm
7b1cee1a-7e51-4d77-9857-f3457daa8b8a
fr
FULL_TIME
2300.00 - 2600.00 / month
8/10/2024
Brussels Capital Region
Brussels Capital Region
Sales & marketing
Sales & marketing
Customer Service Employee
Employee
Employee
Day
-
Full-time
451909
Oops: This vacancy is not available in English
We offer you
A vibrant and inclusive work environment centrally located in Brussels.
Competitive salary starting from €2,300 per month, inclusive of a 13th-month bonus, eco-cheques, and public transport participation.
A 40-hour week from Monday to Friday.
You will be paid for 38 hours and will have 12 extra days holiday per year (in addition to the 20 statutory days).
The opportunity to develop your skills and progress to a senior associate position.
Competitive salary starting from €2,300 per month, inclusive of a 13th-month bonus, eco-cheques, and public transport participation.
A 40-hour week from Monday to Friday.
You will be paid for 38 hours and will have 12 extra days holiday per year (in addition to the 20 statutory days).
The opportunity to develop your skills and progress to a senior associate position.
Fringe benefits
Meal vouchers
Leave days
Eco vouchers
Public transport allowance
Accessibility public transport
Job description
What is your role?
As a Bank Advisor, you will play a pivotal role in bridging the gap between our company and our German-speaking customers.
Your fluency in your mother tongue, along with proficiency in French, Dutch, or English, will enable you to provide top-tier support, resolve inquiries, and ensure overall customer satisfaction.
Key Responsibilities:
Serve as the primary point of contact for our customers, addressing their inquiries and concerns via phone, email, or chat.
Utilize your language proficiency to ensure effective communication and resolution of customer issues.
Build and maintain strong customer relationships by delivering exceptional service.
Collaborate with team members to share knowledge and best practices.
As a Bank Advisor, you will play a pivotal role in bridging the gap between our company and our German-speaking customers.
Your fluency in your mother tongue, along with proficiency in French, Dutch, or English, will enable you to provide top-tier support, resolve inquiries, and ensure overall customer satisfaction.
Key Responsibilities:
Serve as the primary point of contact for our customers, addressing their inquiries and concerns via phone, email, or chat.
Utilize your language proficiency to ensure effective communication and resolution of customer issues.
Build and maintain strong customer relationships by delivering exceptional service.
Collaborate with team members to share knowledge and best practices.
Your profile
Wich kind of profile are we looking for?
- Fluency in German
- Fluent in French & Dutch is necessary (English is also a good point) to engage effectively with our diverse customer base
- Excellent communication skills and a friendly demeanor to foster strong customer relationships
- Prior customer service experience is a plus, but not mandatory - a positive attitude and eagerness to learn are equally valued.
Company information
Notre client, situé à Ixelles, est un expert de la relation client.
L'entreprise accompagne des marques de standing et des banques afin de prendre soin de leur plus grande richesse : leurs clients.
Le groupe compte de 1 500 collaborateurs basés dans 10 bureaux à travers le monde : New York, Londres, Bruxelles, Paris, Milan, Antananarivo, Cape Town, Hong Kong, Shanghai, Tokyo.
Le groupe collabora avec 350 clients du secteur du luxe, du lifestyle, de la mode, de l’automobile, de l’assurance, de la banque
et des médias.
Leur mission : transformer chaque interaction avec le client en une occasion de créer de la valeur et de cultiver la singularité de la marque.
L'entreprise accompagne des marques de standing et des banques afin de prendre soin de leur plus grande richesse : leurs clients.
Le groupe compte de 1 500 collaborateurs basés dans 10 bureaux à travers le monde : New York, Londres, Bruxelles, Paris, Milan, Antananarivo, Cape Town, Hong Kong, Shanghai, Tokyo.
Le groupe collabora avec 350 clients du secteur du luxe, du lifestyle, de la mode, de l’automobile, de l’assurance, de la banque
et des médias.
Leur mission : transformer chaque interaction avec le client en une occasion de créer de la valeur et de cultiver la singularité de la marque.
Approval number: W.INT.040 - W.INT.10 - VG13/BUO - VG1312/BC - 00137-406-20121024 - 00305-406-20121204
Diversity and inclusion are important to Accent. No matter who or what you are, or what you stand for, it is your talents that make all the difference.
2300.00 - 2600.00 / month
8/10/2024
Brussels Capital Region
Brussels Capital Region
Sales & marketing
Sales & marketing
Customer Service Employee
Employee
Employee
Day
-
Full-time
451909