{"id":"00bbe05c-9439-4000-8cd9-7fc138de8060","title":"Klantendienst medewerker - NL + FR + (EN) - Brussel","type":"node--vacancy","path":{"path":"/offredemploi/klantendienst-medewerker-nl-fr-en-brussel-451920","langcode":"fr"},"pathTranslations":[],"defaultLangcode":true,"approvalNumber":"W.INT.040 - W.INT.10 - VG13/BUO - VG1312/BC - 00137-406-20121024 - 00305-406-20121204","companyInfo":"Voor de vacature functie van Customer Service Medewerker te Oudergem kom je terecht in een international bedrijf dat sinds 1969 ook op Belgisch grondgebied aanwezig is.<br>Ze hebben in België ongeveer 1000 mensen aan het werk. Ze maken deel uit van een geheel van specifieke waarden in de weddenschappen binnen de sportwereld.<br>In feite moedigt het bedrijf verantwoordelijk spelen aan en zorgen hier voor dankzij hun klantendienst die een nauwe opvolging van hun klanten verzekert.<br>","functionalDescription":"Voor de vacature van Customer Service Medewerker te Oudergem hoef je dagelijks volgende taken uitvoeren:<br><br><ul><br><li>bieden van klantenservice (B2B en B2C), zowel telefonisch als via mail als via chat</li><br><li>je helpt de klant met het oplossen van problemen</li><br><li>je draagt ​​bij aan het houden van een hoog niveau van klanttevredenheid</li><br><li>je behandeld en categoriseerd dossiers en doet er de follow-up van</li><br></ul><br>","vacancyId":"6dca03d0-632e-443d-ac7d-bbb4c4a83692","lastUpdate":"2024-09-30T17:02:34+02:00","offerInfo":"<br>Als Customer Service Medewerker te Oudergem krijg je volgende zaken:<br><ul><br><li>onmiddellijk een vast contract</li><br><li>avond en week-end premies (+- 800€ a 1000€/maand)</li><br><li>opleidingsprogramma van 4 weken</li><br><li>groepsverzekeringen en hospitalisatieverzekering</li><br><li>maaltijdcheques van 8€/dag</li><br><li>ecocheques</li><br><li>cadeaubonnen</li><br><li>thuiswerk mogelijkheden</li><br><li>laptop met internetabonnement</li><br><li>smartphone na 6 maanden in dienst</li><br><li>34 verlof dagen</li><br></ul><br>","profileInfo":"<br>Voor de vacature van Customer Service Medewerker te Oudergem zoeken we iemand met volgende competenties:<br><br><ul><br><li>zeer goede kennis van het Nederlands en het Frans, goede basis Engels</li><br><li>ervaring in klantenservice is zekereen meerwaarde</li><br><li>je staat ervoor open om in afwisselende shifts te werken (tussen 8u en 23u), je werkt 8 a 9 dagen per maand onder de late shift</li><br><li>je staat ervoor om 1 zaterdag (op kantoor) en 1 zondag (thuis) per maand te werken</li><br><li>je bent communicatief</li><br><li>je hebt interesse in sport, bookmaking, poker en casino</li><br><li>je bent proactif</li><br><li>je bent stress bestendig</li><br></ul><br>","referenceCode":"451920","status":"closed","employmentType":"FULL_TIME","salaryMin":"2100.00","salaryMax":"2300.00","salaryUnit":"MONTH","langcode":"fr","image":[],"video":[],"fringeBenefits":[{"id":"d7c54dfd-2c56-4a6e-8a52-ea64bb9a5a5e","name":"Assurance collective","status":true,"machineName":"c6a7b0ab-1283-43de-b803-c65fe82145bb"},{"id":"007fef86-b0f4-4b58-95f4-7c1813bf9ecd","name":"Bons de repas","status":true,"machineName":"97a8e6b3-269c-4638-9b08-f07bea919838"},{"id":"98b813b4-abcf-40a0-872c-ddbffe09bd0c","name":"Jours de congé","status":true,"machineName":"49e797cb-e587-4f70-88d9-8fcbc6819bfa"},{"id":"eb614a5c-2c96-4731-8028-97fad10af80b","name":"Assurance hospitalisation","status":true,"machineName":"a68f68c0-88f3-4683-b5b1-d6c7c0ce7f82"},{"id":"26ea85f8-6ae5-43e1-a141-2a6c2ddf275f","name":"Ecochèques","status":true,"machineName":"8a0a3c84-89e0-4699-a2d8-8adf01fdfb94"},{"id":"8fbba88d-7086-4229-b0b1-167e3127f703","name":"Travail à domicile","status":true,"machineName":"a51bb8ff-6bba-428a-beb8-3e2a843a0327"},{"id":"d1e068b8-c818-470b-b23e-12c5121c2f2a","name":"Parcours de formation (+ formation rémunérée)","status":true,"machineName":"38229a9f-86a3-4c2c-92e6-a860d8660163"},{"id":"b1c21161-77d2-46b3-bc14-c147b1d860d6","name":"Frais internet","status":true,"machineName":"02b3afa5-ff93-4e1b-bd74-6a0281fea56b"},{"id":"56072f90-3769-4421-a103-c9b4a958bd71","name":"Indemnité de transport public","status":true,"machineName":"20761c0e-b082-4743-a16b-83e360014395"},{"id":"47b94ff5-587f-49da-ad47-69be7c911f0b","name":"Accessibilité par les transports publics","status":true,"machineName":"83276627-f51f-4c51-bf82-1a53a6265332"}],"office":{"isActive":true,"id":"65f15d70-48d9-40af-8be7-0682204cb0ed","path":{"alias":"/nos-bureaux/accent-office-sales-ukkel","langcode":"fr"},"phone":"+32 2 421 08 73","sms":null,"status":true,"title":"ACCENT OFFICE & SALES UKKEL","whatsapp":null},"consultant":{"firstname":"Manon","lastname":"Metens","jobTitle":"Consultant","vacancyTitle":"Klantendienst medewerker - 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