Vacature
German Customer Service - Bank Advisor - Brussels
Elsene
Kans op vast

2300.00 - 2600.00 / maand
8/10/2024
Brussels Hoofdstedelijk Gewest
Sales & verkoop
Bediende
Dag
-
Voltijds

451909
Oeps: Deze vacature is niet beschikbaar in het Nederlands

Wij bieden jou

A vibrant and inclusive work environment centrally located in Brussels.

Competitive salary starting from €2,300 per month, inclusive of a 13th-month bonus, eco-cheques, and public transport participation.

A 40-hour week from Monday to Friday.
You will be paid for 38 hours and will have 12 extra days holiday per year (in addition to the 20 statutory days).

The opportunity to develop your skills and progress to a senior associate position.

Extralegale voordelen

Maaltijdcheques
Verlof / ADV dagen
Ecocheques
Vergoeding openbaar vervoer
Bereikbaarheid met openbaar vervoer

Functieomschrijving

What is your role?

As a Bank Advisor, you will play a pivotal role in bridging the gap between our company and our German-speaking customers.

Your fluency in your mother tongue, along with proficiency in French, Dutch, or English, will enable you to provide top-tier support, resolve inquiries, and ensure overall customer satisfaction.

Key Responsibilities:

Serve as the primary point of contact for our customers, addressing their inquiries and concerns via phone, email, or chat.

Utilize your language proficiency to ensure effective communication and resolution of customer issues.

Build and maintain strong customer relationships by delivering exceptional service.

Collaborate with team members to share knowledge and best practices.

Jouw profiel


Wich kind of profile are we looking for?


  • Fluency in German

  • Fluent in French & Dutch is necessary (English is also a good point) to engage effectively with our diverse customer base




  • Excellent communication skills and a friendly demeanor to foster strong customer relationships




  • Prior customer service experience is a plus, but not mandatory - a positive attitude and eagerness to learn are equally valued.


Bedrijfsinformatie

Notre client, situé à Ixelles, est un expert de la relation client.
L'entreprise accompagne des marques de standing et des banques afin de prendre soin de leur plus grande richesse : leurs clients.
Le groupe compte de 1 500 collaborateurs basés dans 10 bureaux à travers le monde : New York, Londres, Bruxelles, Paris, Milan, Antananarivo, Cape Town, Hong Kong, Shanghai, Tokyo.

Le groupe collabora avec 350 clients du secteur du luxe, du lifestyle, de la mode, de l’automobile, de l’assurance, de la banque
et des médias.

Leur mission : transformer chaque interaction avec le client en une occasion de créer de la valeur et de cultiver la singularité de la marque.

Erkenningsnummer: W.INT.040 - W.INT.10 - VG13/BUO - VG1312/BC - 00137-406-20121024 - 00305-406-20121204
Diversiteit en inclusie zijn belangrijk voor Accent. Wie, wat of hoe je ook bent of waar je voor staat, het zijn jouw talenten die het verschil maken.