{"id":"4a8dca2e-b7e4-4a94-9e2c-b49c96244824","title":"Klantendienstmedewerker","type":"node--vacancy","path":{"path":"/vacature/klantendienstmedewerker-491290","langcode":"nl"},"pathTranslations":[],"defaultLangcode":true,"approvalNumber":"W.INT.040 - W.INT.10 - VG13/BUO - VG1312/BC - 00137-406-20121024 - 00305-406-20121204","companyInfo":"Onze klant beheert een 1000-tal vestigingen in Nederland en België.<br>Je komt terecht in een ervaren team van 13 mensen.<br>","functionalDescription":"In deze functie van KLANTENDIENSTMEDEWERKER ben je actief voor de klanten in Nederland. Samen met je collega's ben je de stem van de klantendienst.<br><ul><br><li>Je registreert de (technische) oproepen</li><br><li>Je registreert alles correct in het systeem en zoekt naar een oplossing</li><br><li>Indien nodig zorg je dat er iemand langs kan gaan om het probleem op te lossen</li><br><li>Opvolgen van technische rapporten en interventies</li><br><li>Documentenbeheer</li><br><li>Administratieve taken</li><br><li>Voorbereiden facturatie</li><br></ul><br>","vacancyId":"fe20b3fb-8fba-4302-825a-2175329c8c6d","lastUpdate":"2025-06-11T12:05:54+02:00","offerInfo":"Voor deze vacature voorziet het bedrijf:<br><ul><br><li>Job optie vast</li><br><li>Contract 40u</li><br><li>Werken van 8u tot 16u30 of van 8u30 tot 17u</li><br><li>20 vakantiedagen + 12 adv-dagen</li><br><li>Loon volgens ervaring</li><br><li>Maaltijdcheques van 7 euro per gewerkte dag</li><br><li>Sectorpremie</li><br><li>Bij vast contract een groepsverzekering</li><br><li>Na 1 jaar dienst werk je met een bonussysteem</li><br><li>Thuiswerkvergoeding, na de opleiding tot 3 dagen/week</li><br></ul><br><br>","profileInfo":"Voor deze functie van KLANTENDIENSTMEDEWERKER zoeken we iemand met volgend profiel:<br><ul><br><li>Je hebt de Nederlandse tongval</li><br><li>Kennis van Frans of Duits is een grote plus</li><br><li>Je hebt reeds ervaring op een klantendienst</li><br><li>Je bent klantvriendelijk, want 'klant is koning'</li><br><li>Je bent zeer nauwkeurig want ze werken veel met cijfers en je weet dat klant 48 niet dezelfde is als klant 84.</li><br><li>Je bent administratief sterk om alles op te volgen</li><br><li>Je bent communicatief</li><br><li>Je bent een multi-tasker met het werk dat op je af 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